Terms &
Conditions.
Clear information about website use, scheduling, and optional text messaging.
Effective November 3, 2026
Website use
These terms describe use of the Potters Medical Center website, scheduling tools, chat, and optional messaging program offered by Potters Medical Group PC. Use the website lawfully and provide accurate information. Do not impersonate another person, send unlawful content, interfere with the website, or attempt unauthorized access.
Medical information and emergencies
Website content is general information, not a diagnosis, individualized medical advice, or a substitute for an evaluation by a qualified clinician. Browsing, chatting, texting, or requesting an appointment does not by itself establish a clinician-patient relationship. Do not use these services for urgent or emergency care. Call 911 for a medical emergency.
Appointments, services, and payment
Services and appointment times depend on clinic availability and clinical suitability. Review the date, time, and timezone in your booking confirmation. Use the cancellation or rescheduling link in your confirmation, or call the office for assistance. Confirm costs, insurance participation, preparation, and service availability before your visit. Self-pay patients may request a written estimate. A visit does not guarantee any prescription, treatment, or result. Medication, testing, and pharmacy charges may be separate.
SMS/MMS program terms
Program: Potters Medical Center / Potters Medical Group PC messaging. When you affirmatively select the applicable consent checkbox and submit your details, you authorize the selected category of messages to the phone number you provide, including messages sent using automated technology.
- Informational/transactional: appointment confirmations and reminders, scheduling updates, and responses to your administrative inquiries.
- Promotional: practice news, service announcements, and offers, only when you separately opt into promotional messages.
The two consent choices are independent, optional, and unchecked by default. Consent to one category does not imply consent to the other. SMS consent is not a condition of purchase, booking, or receiving care. You may contact the office without opting into SMS. Phone calls and any use of automated calling require the permission applicable to that channel; an SMS preference is not blanket authorization for unrelated calls.
Frequency, charges, and delivery
Message frequency varies based on appointments, inquiries, and the message category selected. Message and data rates may apply under your carrier plan. Carriers are not liable for delayed or undelivered messages. Delivery is not guaranteed and messages may be delayed or unavailable because of carrier, device, or network conditions. Do not rely on texts for urgent communication or as your only record of an appointment.
Stopping messages and getting help
Reply STOP to a program text to unsubscribe. You may receive a final confirmation of the opt-out. Further program texts should stop unless you provide fresh consent. For help, reply HELP, call (209) 346-7407, or email patientcare@pottersmedicalcenter.com. If you change or relinquish your number, notify the office. To rejoin, submit a new opt-in using the applicable consent checkbox.
Privacy and third-party services
Read our Privacy Policy for information about personal information, SMS consent, and service providers. Do not include sensitive health information in texts or chat. Online scheduling and messaging use HighLevel / LeadConnector services. Third-party links are provided for convenience and their services are subject to their own terms.
Website availability and changes
We aim to keep information accurate but may correct errors and update content, services, or these terms. The website may be interrupted or unavailable. Nothing in these terms limits rights that cannot be waived under applicable law. Changes to these terms do not expand your SMS consent.
Contact
Potters Medical Center / Potters Medical Group PC
75 W. March Ln Ste H, Stockton, CA 95207
Phone: (209) 346-7407
Email: patientcare@pottersmedicalcenter.com